Frequently Asked Questions
Everything you need to know about our authentic vintage collection.
Are all your items authentic vintage?
Yes, every item at True Vintage Guitar is hand-picked and verified for authenticity. We specialize in genuine vintage pieces from the 1960s through the 1990s, ensuring you get a unique piece of fashion history.
How do you determine the condition of the clothing?
We use a rigorous grading system ranging from 'Mint' to 'Fair'. Any specific flaws like pinholes, fading, or minor distressing are clearly noted in the product description and shown in photographs.
What is your shipping policy for international orders?
We ship worldwide via DHL and FedEx. International orders typically arrive within 7-14 business days. Please note that customers are responsible for any local customs duties or import taxes.
How does vintage sizing work compared to modern sizes?
Vintage sizes often run smaller than modern brands. To ensure a perfect fit, we provide exact measurements (pit-to-pit and length) for every garment. We recommend measuring a favorite item you already own to compare.
Do you accept returns or exchanges?
We offer returns for store credit or refund within 14 days of delivery, provided the item is in its original sent condition. Because our items are one-of-a-kind, we cannot offer direct exchanges for different sizes.
How should I care for my vintage purchases?
To preserve the longevity of vintage fabrics, we recommend hand washing in cold water or using a professional green dry cleaner. Avoid high-heat drying to prevent shrinkage and fiber breakdown.